EquiTrust Operating at Full Capacity
Successful Transition to Work-From-Home Environment
As a valued partner, we understand the importance of the products and services we provide to you and your clients. Meeting your needs consistently, in any environment, is our primary focus.
In response to the potential COVID-19 pandemic, we have implemented our business continuity plan – which examines all areas of business operations – and have taken actions to ensure continued service to our sales partners and customers. We have successfully implemented a work-from-home environment so employees can perform their job functions remotely.
These precautionary measures have been implemented to minimize the potential spread of the virus, to protect our employees in this challenging time, and to ensure we maintain our ability to serve you and your clients. At this time, administrative workflow levels are normal for processing new business and service requests. Telephone support teams are fully staffed and available for your calls. Rest assured, we are prepared to serve you.
To support your sales efforts, we’re excited to implement new procedures that allow you to submit new business without face-to-face meetings with clients. As announced on 3/18, selling EquiTrust annuity and life products by phone or video messaging is enabled with the new Remote Application Disclosure form. To learn more, click here.
Our leadership team remains vigilant and is monitoring the situation closely in order to respond quickly as conditions evolve. Be safe and stay healthy.