Annuity Contract Correction Letters Sent to Your Clients

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Annuity Contract Correction Letters Sent to Your Clients

There was a contract print issue on index annuities issued with the Barclays Focus50 account. A letter explaining the issue will be sent to your impacted clients.

On the Accounts page of the impacted contracts, the specifications relating to Barclays Focus50 accounts are subject to two corrections:

• “Initial Index Cap” should appear as “Initial Participation Rate”
• “Minimum Index Cap” should appear as “Minimum Participation Rate”

The Participation Rates shown for the Focus50 Index account are correct. Only the descriptors are incorrect.

The letters will be mailed on or around Friday, August 28th. Your clients with index annuities effective from 4/1/2020 and issued on or before 8/10/2020 will receive the letter.    

To view a sample of the letter, click here.

For your clients to whom the letter will be sent, a copy (titled Contract Print Error Correction Letter – Focus50) will be accessible on the Agent Gateway website (login required). From the home page’s My Business quadrant, you may access the client letters in two ways:

• Select Client Statements & Correspondence, then search by client name or contract number.
• Select Pending & Active Business, then Active Business. Click a specific contract, then the Statements & Letters tab.    

If you have any questions on a specific contract, please contact Customer Service at 866-598-3692; or email us at [email protected].

For assistance with viewing the letter, call Sales Support at 866-598-3694; or email us at [email protected].

We apologize for any inconvenience this may cause you or your clients. Thank you.

Products underwritten and issued by EquiTrust Life Insurance Company, West Des Moines, Iowa. Products distributed by EquiTrust Insurance Marketing Services; in California doing business as EQT Insurance Marketing Services.